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Booking information



If you accept our non-binding offer book online or reserve via e-mail. We look forward to you.


with a short confirmation by e-mail with the room type request we reserve the non-binding offer. You will receive a reservation confirmation immediately. We ask you to guarantee the reservation with a deposit.


We ask for a transfer of 25% of the booking price or 50 % Hot Deal rate  to our account: Sparkasse Kitzbühel · IBAN: AT57 2050 5001 0000 1452 · BIC: SPKIAT2K. After receiving the deposit we will send you the booking confirmation. By paying the deposit, you agree to our reservation conditions. LAST MINUTE Bookings only with credit card number and expiration date.

no deposits for booking Sommer 2021
  LAST MINUTE bookings with  credit card details 

free cancellations

  • closed boarder
  • Lock Down of Kirchdorf / Region St. Johann in Tirol or hometown
  • positive Covid19 Test medical certificate 

Cancellations  Summer 2021

  • till 7days prior arrival free of charge
  • till 2 days prior arrival 70%
  • later cancellation - late arrival or early departure 90% of the booking price

Cancelation winter 2021/2022

Flexible Rate

  • till  30 days prior arrival free of charge
  • till 14 days prior arrival 40%
  • till 8 days prior arrival 70 %
  • later cancellation - late arrival or early departure 90% of the booking price 

 Hot Deals

Discounted room rates at different booking conditions (non-refundable rate) Deposit  50%

  • cancelation conditions:
  • till 60 days prior arrival 50%
  • till 30 days prior arrival 70% later cancellations
  • late arrival or early departure 90% of the booking price

Optional reservations

All our offers are without obligation. Room offer will not be kept until definitive booking.

favourite room

Unfortunately, we are not able to guarantee certain room numbers or floors and tables in the restaurant.

Arrival and departure

Check-in from 3pm on the day of arrival. For arrivals after 20h00  we ask you to inform us. Check-out until 10am on the day of departure


Bathrobes and sauna towels you find in your room. Children bathrobes in different sizes are available for free at the front desk


in cash, by debit card (debit card / Maestro / V-PAY) or by credit card (VISA / Mastercard) at least on departure or in advance by bank transfer to our account: Sparkasse Kitzbühel · IBAN: AT57 2050 5001 0000 1452 · BIC: SPKIAT2K


Only one bonus can be claimed for the respective offer.

Early booking bonus

Any early booking reduction will only be granted for guaranteed bookings and receipt of downpayment up to 90 days prior to arrival.


Your best friend is welcome. Only one pet is allowed per room. Please inform bringing a pet with you at the time of reservation. We ask for your understanding that pets are not allowed in certain room types, in the restaurant, in the spa area and the playground. We charge a fee of € 13,00 per animal per day, excluding food. The hotel reserves the right to charge for any required final cleaning


Free Wi-Fi with 250 MBit available except spa area

children reductions

Child reductions & child flat rates apply with minimum 2 full-paying guests. For family suites and combinations, rates are based on optimal occupancy of 2 adults and 2 children. If there is a shortage, a surcharge will be charged. For family ski lift tickets (Easter), proof of family affiliation must be provided.

minimum Stay

According to current booking conditions demand and limited availability, different minimum stays and restrictions apply depending on day of arrival, departure and on the room category. At New Year's Eve and at least 7 nights with latest arrival on 26.12.2018 / 29.12.2018


Free parking is available directly at the hotel or underground parking € 12,- per day in some room categories inclusive


The Seiwald is a non-smoking hotel. Please do not smoke in the entire house. Smoking is allowed on the balconies, the terrace and in the outdoor smokers area.

sauna area

The sauna area is a nude area and access for children under the age of 16 is only allowed when accompanied by adults.

cancellation policy

Regulation according to the Austrian hotel conditions. Up to 60 days before arrival: free of charge. Up to 30 days before arrival: 50% of the booked travel price, until 1 week before arrival: 80% of the booked travel price, in the last week before arrival: 90% of the booked travel price excluding hot deals. We recommend to procure a travel insurance: In case of early departure or late arrival, the total costs will be charged, minus meals and expenses.

spa treatments

  We ask you to cancel appointments at least 36 h prior schedule. Otherwise you will be charged 80% of the treatment price.

Bed and breakfast

For bed and breakfast only a reduction of € 7,00 per person and day apply from the daily rate.

Package deals

On the website offered Package rates include yet any early bird bonuses and longstay discounts.


Short-stay supplement: for stays of less than 4 nights, an additional charge of upto 15% of the daily rate may apply. Weekend supplement: For stays over weekends, an addtional weekend surcharge of up to 15% of the daily rate. Single use supplement for comfort room or suite : € 35,00 to 80% per day

All rates on this website are without guarantee. changes of periods, rate, programmes and errors excepted!

The Terms and Conditions of the Austrian Hotel Industry of 2006 apply. All rates are in €uro per person including taxes and duties excl. local tourist tax.

Unsere Gäste kennen uns am besten


Claudia via Holidaycheck

Ein tolles Hotel

Ein sehr familiäres Hotel mit sehr herzlichen Inhabern, die sich sehr viel Zeit für ihre Gäste nehmen. Wir haben das erste Mal einen Wanderurlaub gemacht und Dank der tollen Empfehlungen des Inhaberehepaares großartige Wanderungen erlebt. Ein rundum gelungener Aufenthalt!


Tolles Hotel für Familien am Wilden Kaiser

Ein schön gelegenes Hotel mit geräumigen Zimmern und einem tollen Blick zum Wilden Kaiser. Für die Kinder eine wirklich sehr große Spielwiese mit Geräten zum Toben und einem tollen Schwimmbad im Untergeschoss den Hotels.

Katrin via Holidaycheck

Familiengeführtes Hotel mit Herz und Genuss

schöne Lage, modern eingerichtet, großzügige und saubere Zimmer, Wellness- und Saunabereich in top Zustand. Frühstücksbuffet sehr umfangreich. Große Auswahl an Müsli, Brot und Brötchen, frischem Obst.


Es war ein sehr schöner Urlaub.

Die Zimmer sind geräumig und schön eingerichtet. Das Personal und auch die Leitung des Hotels sind stets freundlich und stehen mit Rat und Tat zur Seite. Sehr angenehme Atmosphäre. Sehr schön mit Kindern ( Spielplatz, Streichelzoo, Pool, Indoorspielplatz) aber auch mit Entspannung für die Eltern ( Sauna, Dampfbad, Möglichkeit für Massage). Es ist gut gelegen für viele Ausflugsmöglichkeiten und Aktivitäten. Gern wieder.


Sehr schönes und familienfreundliches Hotel.

Die Zimmer waren in einen perfekten Zustand, alles sehr sauber. Schöner Ausblick vom Balkon. Das Personal ist sehr zuvorkommend und flexibel. Das Frühstück ist wirklich Spitze, auch das Abendessen kann man empfehlen.

Ein Wohlfühlhotel

Kann ich bestens empfehlen. Der Empfang und die Betreuung durch Fam. Seiwald, könnte nicht besser sein. Ich bin rundum bestens versorgt worden. Das Frühstück im Haus steht auf fast 5 Sterne Niveau. Mein Zimmer war wunderschön, geräumig mit separatem Wc und großem Bad ausgestattet. Tolle Aussicht. Wäre gerne etwas länger geblieben. Vielen Dank.